Privacy Policy

Last Updated: September 2025

At Al-Ghayb, your privacy is as important to us as the serenity of a forest glade or the calm of a flowing river. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.al-ghayb.com) or use our Services. By using our Services, you agree to this policy.

1. Information We Collect

We may collect the following types of information:

✦ Personal Information:

• Name, email address, phone number, billing/shipping address.
  
• Account login details if you create an account.
  

✦ Payment Information:

• Credit card or payment details are processed securely through third-party providers.
  

✦ Usage Information:

• Pages visited, products viewed, time spent on the site, and clicks.
  
• IP address, device type, browser type, and location data.
  

✦ Communications:

• Any messages you send us via contact forms, email, or social media.
  

2. How We Use Your Information

We use your information to:

• Process orders and payments.
  
• Improve our Services, products, and website experience.
  
• Communicate with you about promotions, updates, or support requests.
  
• Protect our Services and comply with legal obligations.
  

We do not sell or trade your personal information.

3. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
  
• Analyze website traffic.
  
• Deliver personalized content or offers.
  

You can adjust your browser settings to refuse cookies, but some features of the site may not work as intended.

4. Sharing Your Information

We may share your information only in limited circumstances:

• Service providers: Payment processors, shipping companies, IT services.
  
• Legal reasons: If required by law or to protect our rights.
  
• Business transfers: In case of a merger, acquisition, or sale of assets.
  

We never share your information with advertisers or third parties for marketing without consent.

5. Data Security

Your trust is sacred. We implement robust security measures, including encryption and secure servers, to protect your information. While no system is 100% secure, we are committed to keeping your data safe.

6. Your Choices

You have control over your information:

• Update account details anytime in your profile.
  
• Opt out of marketing emails by clicking the unsubscribe link.
  
• Request access, correction, or deletion of your personal information by contacting us at info@al-ghayb.com.
  

7. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will promptly delete it.

8. Third-Party Links & Services

Our website may contain links to third-party websites or services. Al-Ghayb is not responsible for their privacy practices. We encourage you to review their policies before sharing information.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Continuing to use our Services after changes indicates acceptance.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, reach out to us:

Email: info@al-ghayb.com
Phone: (365) 247-0328
Website: www.al-ghayb.com
Address: __________, __________, Canada
Your privacy is part of our mission.
At Al-Ghayb, we strive to create a safe, serene space where nature, art, and divine inspiration can flourish in your home and life.